Past Presentations

[Past speaker presentation] Transforming Insurance Underwriting with Intelligent Automation

[Past speaker presentation] Transforming Insurance Underwriting with Intelligent Automation

-Presented by Dr Kumud BORDOLOI, Chief Underwriting Officer - Health & Health Business Partner - Life, AXA

This presentation covers the following:

  • Underwriting & Process
  • Automation
  • Intelligent Underwriting
  • How does it work
  • Benefits
  • Take aways  
[Past Speaker Presentation] Commercializing Digital Distribution for Customer Outreach

[Past Speaker Presentation] Commercializing Digital Distribution for Customer Outreach

-Presented by Dennis Liu, EVP & Head of Business Transformation and Technology, Etiqa Insurance Pte.Ltd  

This presentation covers how Etiqa Insurance has successfully commercialising digital‐only distribution channels for effective customer outreach via the following:

  • Digital Marketing 
  • Customer eXperience
  • Product & Service
  • Innovation
2017 Presentation: Putting the Customer First in Insurance Claims Management

2017 Presentation: Putting the Customer First in Insurance Claims Management

Simon Johnson, Head of Claims at QBE Insurance discusses the result of digitisation in the business- efficiency gains of up to 30% with digital self-servicing, straight-through processing and lower call volume. 

2017 Presentation: Artificial Intelligence: You can run but you cannot hide

2017 Presentation: Artificial Intelligence: You can run but you cannot hide

Richard Turrin, Innovation Advisor at Singapore Life shares the real life, fun examples of how AI is changing the way that wealth managers interact with clients.