Richard Wilson is based out of the Strands London office in the role of Pre-Sales Consultant. He has vast experience in banking having worked in both the Financial crime field and personalised banking engagement platforms.
In his role, Richard engages with activities for existing and prospective customers as a subject-matter expert to build and demonstrate proposed solutions in the areas of customer engagement and digital banking.
Providing customers with a context-aware money management platform is a key differentiator in today’s financial services, particularly in the SME banking market. The Covid-19 pandemic has accelerated the adoption of digital technologies by several years and there’s been a notable rise in customer’s expectations of banking. But how can traditional banks provide their customers with a digital experience that matches, or even surpasses, that of neobanks and Big Tech?
This presentation will cover: