Nauman is a digital banking professional with the passion to provide best in class experience to customers by using emerging technologies, forging partnerships to develop innovative products and new business models. In his most recent positions, Nauman managed regional programs and investments in ASEAN and South Asia. Nauman has led large transformational programs adopting emerging digitization, levering on technology, open architecture and capability-based models to future proof these investments.
The next paradigm shift in banking will witness the transformation of branch-laden, product-centric organisations with legacy systems into digital-heavy, customer-centric ones. The entrance of fintech and bigtech players into the landscape also promises great potential for competition and collaboration. What are some sustainable approaches to digital innovation and customer satisfaction? How can we increase operational efficiency and derive new revenue streams? More importantly, how do we enable innovation in a safe way?
This power panel will explore: