24 February, 2021 | Free to Attend | Online Event
10:00 AM – 3:40 PM (Singapore Time)

Bidyut Dumra

Executive Director, Head of Innovation DBS

With over 15 years of professional experience in multi-national organisations, Bidyut has taken on senior-management positions in media, entertainment, telecommunications, automotive, utility and aviation across markets such as Australia, Hong Kong, Singapore, China, Taiwan, India, Thailand and Vietnam.

His current role focuses on building and delivering ecosystems, partnerships, digital strategy and innovation. These involve setting principles and standards, identifying opportunities, training and applying design thinking and agile, rapid prototyping, structuring and financing products, implementing and operationalising systems, managing change and running programmes to invoke a culture of creativity and innovation across the bank.

Parallel to his corporate career, he has exercised his entrepreneurship by co-founding and partnering diverse ventures including a film distribution and production company, an international film festival, a boutique technology consultancy, an arts programme, retail lifestyle products and baby clothes. It was this diversity in experience, entrepreneurial instinct and evangelistic passion for agility and design that led him to take on an innovation-driven role at DBS Bank.

Conference – Wednesday 24 February 2021

Wednesday, February 24th, 2021

2:50 PM Becoming “Truly Digital”: Improving Technology Efficiency & Maximising Personalised Experiences

When the pandemic subsides, the new normal will not be a precise stopping point in time, but a digital environment that will continuously evolve at a faster rate than ever before. Customers expect banks and financial institutions to not only keep up with tech companies and digital-only alternatives, but also offer new and improved ways to do banking. How can we maximise the engagement potential of digital platforms? How do we balance technological efficiency and personalised experiences?

This session will explore:

  • Implementing technology with a new-age lens in digital banking
  • Moving beyond investment in digital foundations to becoming “truly digital”
  • Reinforcing customer centricity and optimising user experience

Check out the incredible speaker line-up to see who will be joining Bidyut.

Download The Latest Agenda