In this report we explore the nuances of the next-generation of banks both the digital bank and the physical branch, how they tie together through an omnichannel approach and what banks need to do to gain competitive edge. Discover:
• How to enable “frictionless interactions”
• What hallmarks of quality will define the digitally-empowered bank of the future in Asia?
• What are the characteristics of a next-generation branch?
Although most progressive banks and financial institutions have begun their Agile/DevOps programs, enterprise-wide adoption remains an issue with hyped up expectations and some false starts. Here we pick out 7 ways banks can ensure successful agility for a digital world.