22 - 23 January, 2019
Grand Copthorne Waterfront Hotel, Singapore

Conference Day One – Tuesday 22 January 2019

8:00 am - 9:00 am Registration and Morning Refreshment

9:00 am - 9:10 am Chairperson Opening Remarks

9:10 am - 9:55 am CXO Panel - Building the Future Banking Ecosystem: Innovation and Transformation in the Digital Era

·         Transitioning from a traditional banking business model to an ecosystem approach
·         Making strategic investments in people, process and technology and ensuring alignment with business objectives
·         Driving core banking modernisation and innovation across all departments

9:55 am - 10:35 am Using AI to Decode and Unlock New Banking Value Propositions

  • Unlocking the value of data to transition from product to customer-centric
  • Making informed decisions across products, marketing, sales and distribution to grow your customer base
  • Deploying customer-first strategies to meet next-gen market needs

10:25 am - 11:10 am Speed Networking and Morning Break

11:10 am - 11:40 am Implementing Incremental Digital Transformation Across Core Departments

  • Exploring the opportunities and challenges in setting up your digital banking arm
  • Employing AI tools to make informed decisions for the development of your digital products
  • Engaging with Fintech companies to develop digital infrastructure to support constant evolving customer demands

11:40 am - 12:25 pm Panel: Modernising Legacy Systems to Streamline Processes and Enable Ease of Operations

  • Moving from a traditional in-house IT infrastructure to a utility style one through cloud computing and hybrid systems
  • Identifying obsolete and redundant applications to eliminate/remedy poorly performing application assets for lower operational costs and increased efficiencies
  • Adding new digital layers for greater flexibility: Improving business functionality and supporting growth via a digital ready model
Mr Guilhem Vincens, Head of Change and Innovation - APAC at ABN AMRO Bank N.V

Mr Guilhem Vincens

Head of Change and Innovation - APAC

Mr Vipin Kalra, Chief Executive Officer at BankBazaar International

Mr Vipin Kalra

Chief Executive Officer
BankBazaar International

12:25 pm - 12:55 pm Implementing an Enterprise-Wide Information Security Framework to Safeguard Digital Banking

  • Exercising firm oversight of the digital banking systems to monitor risks associated with digital innovation without stifling innovation
  • Creating a secure environment for digital transactions within the cyberspace and to provide trust and confidence in ICT infrastructure
  • Redesigning enterprise-wide processes to prevent data breach and to ensure secure, efficient and robust operations

12:55 pm - 2:00 pm Networking Lunch

2:00 pm - 2:45 pm Panel: Leveraging Open Banking to Innovate Customer Interactions, Engagement and Experience

  • Capitalising on open APIs to boost digital innovations including real-time onboarding, access to accounts and customer payments
  • Increasing customer engagement and attending to customer needs in a secure, agile and future-proof manner
  • Enabling new digital business models via open banking to tap into new customer base and grow your market share
Mr Raymond Chan, Managing Director, 9F International Business Company at Jiufu Financial Information Service Limited

Mr Raymond Chan

Managing Director, 9F International Business Company
Jiufu Financial Information Service Limited

2:45 pm - 3:15 pm Case Study: Designing and Building a Digital-Only Bank

  • Layering your digital banking infrastructure with API to embrace constant Innovation and new financial technologies
  • Adopting cloud-based systems to scale up your cost structure along with revenues to achieve a faster breakeven point
  • Building a front-to-back automated digital architecture to lower your IT CAPEX and OPEX

3:15 pm - 3:45 pm The Digital Banking Proposition in Reaching Customers Quicker and on a Greater Scale

  • Defining a credible digital banking proposition with agile-based technologies and solutions aligned to existing brand, resources and business model
  • Utilising data analytics to develop semi real—time product pricing and micro-segmented offers to customers
  • Investing in data security measures to prevent breaches and to ensure a secure digital banking experience - Transaction signing in Jibun Bank’s mobile banking application
Mr Yoshikazu Takagi, General Manager - System Development Division at Jibunbank

Mr Yoshikazu Takagi

General Manager - System Development Division

3:45 pm - 4:15 pm Afternoon Networking & Refreshment Break

4:15 pm - 4:45 pm The First FinTech Bank: Serving a New Generation of Digital Enterprises

  • Capitalising on an open-API banking approach to allow integration with other key fintech products and services for enhanced customer journeys
  • Innovating operating models to connect new ideas with business needs while balancing innovation and risk
  • Enabling around-the-clock interaction to redefine and enhance the banking relationship with your customers
  • Providing an open space to test new ideas with employees and technology partners
  • Designing lean and agile programmes to drive innovation to improve banking processes and operations
  • Setting up an innovation sandbox to enable new technology experiments within a ‘safe’ space using the bank’s anonymised data 
Mr Bireshwar Dasgupta, Head, Analytics & Digital Propositions - Commercial Banking at Standard Chartered Singapore

Mr Bireshwar Dasgupta

Head, Analytics & Digital Propositions - Commercial Banking
Standard Chartered Singapore

Mr Jeremy Berger, Chief Operating Officer at Arival Bank

Mr Jeremy Berger

Chief Operating Officer
Arival Bank

5:30 pm - 5:30 pm Closing Remarks from Chairperson & Close of Conference Day One