Naning Utoyo

Senior Experience Researcher SP Digital

Pre-Conference Workshops

Thursday, February 11th, 2021

9:00 AM A: Mastering Empathy Interviews in Design Thinking

·         Planning the user interview – topic identification, user recruitment
·         Validating and conducting the “5 Act Interview”
·         Designing questions to identify hidden problem
·         Conducting the interview – preparation and observation tips
·         Synthesising, analysing, and reporting the findings

Check out the incredible speaker line-up to see who will be joining Naning.

Download The Latest Agenda