One of the key mandates of the Public Service Division at the Prime Minister’s Office is to deliver excellent public services and enable effective government. Join Alexander as he shares how they are utilising design thinking to accelerate service transformation.
·Facilitating government-wide service transformation with design thinking
·Identifying pain points by mapping out the full cycle of a citizen’s journey
·Engaging stakeholders and aligning service goals and purposes to ensure successful implementation
Check out the incredible speaker line-up to see who will be joining Alexander.