Experienced Commercial and Change Management professional across all areas of Financial Institution, iincluding the design, delivery and implementation of Lean, Intelligent Process Automation and Agile segmentation and projects.
How Design Thinking, Lean and Agile can be combined (with the addition of Robotics where necessary) to meet the changing customer driven demand organizations face. No longer can products/services be pushed to customers but they demand them to suit their individual requirements, and at a time & place to suit them too….a big change required for organizations that were not ‘born’ Agile
or have Design thinking at the centre of their Strategic process”.
Check out the incredible speaker line-up to see who will be joining Steve.
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