Jenny von Knorring

Head of Experience Design Office Roschier

Main Conference Day Two (21 Sep)

Monday, September 21st, 2020

12:15 PARTNERING WITH BUSINESS – A BETTER CX THROUGH DESIGN THINKING

Design Thinking should be used in all industries to improve customer experience – the driving force of business. 
In this session Jenny will share how she has been redefining Customer Experience in legal offices and driving change via design thinking. 

Check out the incredible speaker line-up to see who will be joining Jenny.

Download The Latest Agenda