Group Chief Experience OfficerSaudi German Hospital
With over 15 years of
experience, tasked on a
group-wide project that aims
to integrate process design,
patient flow and organisational
culture and to concretise the
Saudi German Hospital Group’s
patient experience model.
CX Show Conference Day One: Wednesday, 17 June 2020
The journey consists of several stops, the first being to take an honest look at the organisational culture and how it impacts our staff and patients and then strategising on what needs to be done and how to implement this across the organisation.
Check out the incredible speaker line-up to see who will be joining Monalisa.