2020 Speakers

ADVISORY BOARD


Sanjive Khosla
Sanjive Khosla
Chief Commercial Officer
Expo 2020
Guilherme Rodrigues
Guilherme Rodrigues
AVP Customer Experience and Design Lead
First Abu Dhabi Bank
Monalisa Watfa
Monalisa Watfa
Group Chief Experience Officer
Saudi German Hospital
Ryanne van de Eijk
Ryanne van de Eijk
Chief Experience Officer
Ras Al Khaimah Economic Zone

INDUSTRY EXPERTS TO TAKE THE STAGE AT THE CX SHOW 2020


Christoph Koster
Christoph Koster
Head of Group Customer Experience
Emirates NBD
Andrea Prazakova
Andrea Prazakova
SVP Customer Experience & Design
MasterCard MEA
Sanjive Khosla
Sanjive Khosla
Chief Commercial Officer
Expo 2020
Guilherme Rodrigues
Guilherme Rodrigues
AVP Customer Experience and Design Lead
First Abu Dhabi Bank
Yemi Abitogun
Yemi Abitogun
Global Head of Customer Experience & Retail
Chalhoub Group
Monalisa Watfa
Monalisa Watfa
Chief Experience Officer
Saudi German Hospitals
Fawaz Qamhawi
Fawaz Qamhawi
Vice President – Customer Experience & Transformation
Etisalat
Damian Cotchett
Damian Cotchett
SVP & Head of Customer Experience
Noor Bank
Hussein Dajani
Hussein Dajani
GM, Digital & Customer Experience Transformation
Nissan Motor Corporation
Ryanne van de Eijk
Ryanne van de Eijk
Chief Customer experience Officer
Ras Al Khaimah Economic Zone
Rami Zahran
Rami Zahran
Chief Marketing Officer
Saudi German Hospital
Mohamed Noweir
Mohamed Noweir
Customer Growth & Experience Director
Careem
Hamad Malik
Hamad Malik
Chief Marketing Officer
Starzplay
Dr. Raffaella Bianchi
Dr. Raffaella Bianchi
Head of Customer Experience & Operations
Du
Jervais Choo
Jervais Choo
Deputy Director
National Museum of Singapore
Sandeep Poduval
Sandeep Poduval
Chief Marketing Officer
Commercial Bank of Dubai
Amit Tyagi
Amit Tyagi
Head of Customer Experience & CRM
Middle East Broadcasting Centre (MBC)
Mai Momani
Mai Momani
Head of Client Experience
United Arab Bank
Kaushik Mukherjee
Kaushik Mukherjee
SVP Customer Experience
Noon
Samih Abutaleb
Samih Abutaleb
Group Head Digital Transformation
Ahli United Bank, Bahrain
Sunny Landeros
Sunny Landeros
Global Marketing Director
Jetex
Peter Halsor
Peter Halsor
Chief Customer Experience Officer
Riyad Bank
Fatima Tomoum
Fatima Tomoum
GM – Customer Relations & Engagement
Al-Futtaim Motors
Moataz Elagizi
Moataz Elagizi
Head of Customer Experience
Sharjah Media City
Gaurav Vijh
Gaurav Vijh
Director Digital & Distribution
Accor Hotels
Maria de Freitas
Maria de Freitas
Head of Customer Growth
Careem
Mike Rich
Mike Rich
Global Marketing Director
The Entertainer
Muzaffer Akay
Muzaffer Akay
UX Lead
Namshi
Maria Jose Jimenez
Maria Jose Jimenez
Senior Officer Customer Experience
Meraas
Ali Alkhazali
Ali Alkhazali
Customer Experience Manager – Excellence Management
Abu Dhabi Ports
Richard Haddad
Richard Haddad
Chief Executive Officer
Jannah Hotels and Resort
Baris Karaman
Baris Karaman
Head of Customer Marketing Tech
Careem
Ihab Alzarieni
Ihab Alzarieni
Head of Customer Experience & Delivery Channels
Bank of Jordan
Karl Jenkins
Karl Jenkins
Technical Director
La Perle
Ertan Yetisener
Ertan Yetisener
Director of Operations
Museum of the Future
Melissa Jarvinen
Melissa Jarvinen
Sales & Marketing Director
Novo Cinemas
Adil Memon
Adil Memon
VP – Content and Marketing Head
Zee Entertainment
Howard Mijares
Howard Mijares
Design Strategy Consultant
Emirates Group