16 June 2020 | Pre-Conference Focus Day
17-18 June 2020 | Conference Days
The Middle East government and private sector are on a mission to fast track an 'Experience Economy' creation.
The surge of customer experience has fast become a top priority for businesses and 2020 will be no different. But, why are so many organisations focusing on the customer experience and what happens if you choose to ignore it? Customers no longer base their loyalty on price or product. Instead, they stay loyal with companies due to the experience they receive. If you cannot keep up with their increasing demands, your customers will leave you.
It wasn’t too long ago when every business claimed that the key to winning customers was in the quality of the product or service they deliver.
But, things have changed.
Now, an even more important success factor has appeared.
Providing the best customer experience.
Be a part of the #CXSHOW2020 where experts meet to discuss the surge in experience economy.
2020 ADVISORY BOARD INCLUDE:
WHY #CXSHOW2020 IS A MUST-ATTEND FOR ALL INDUSTRY ROLE PLAYERS?