A leading provider of Customer service, field service and ERP, IFS is empowering utilities to deliver a seamless, personalised experience at every point on the customer journey. The IFS Customer Engagement platform combines omni-channel communications technology with Customer Service CRM software in a single, uniquely configurable, AI-powered agent desktop. Benefiting... Read More
industry that used to be a straightforward monopoly is changing rapidly.
Increased competition has shifted the focus towards digital innovation and CX.The
root cause of almost every major CX problem is bad processes. So enable your
customer experts to take a much bigger role in solving them.Our
Low-code platform... Read More
Relay42 is a platform for Intelligent Journey Orchestration, designed to transform fragmented customer interactions into seamless omnichannel, real-time, personalized customer journeys.
With Relay42, your customers get highly relevant messaging when it matters most: in the moment, on any channel they choose. And your business is easily able to deliver customer... Read More
Quadient helps companies deliver meaningful interactions with current and future customers. A Neopost Digital Company, the Quadient portfolio of technology enables organizations to create better experiences for their customers through timely, optimized, contextual, highly individualized, and accurate communications for all channels. Our solutions bring together and activate the entire organization... Read More