14 - 15 May, 2019 | Hilton London Olympia , London, United Kingdom

Speakers | CX Utilities Forum

Speakers


Jocelyn McConnachie
Jocelyn McConnachie
Conference Chair
CX Expert
Roy Baker
Roy Baker
Director of Transformation
SSE
Rebecca Dibb-Simkin
Rebecca Dibb-Simkin
Marketing & Product Director
Octopus Energy
Eileen Brown
Eileen Brown
Customer Experience Director
Northern Gas Networks
Dr. Christopher McLachlan
Dr. Christopher McLachlan
Company Builder – Innovation Management
EnBW
Claire Forbes
Claire Forbes
Senior Director Corporate Communications
OFWAT
Richard Bellingham
Richard Bellingham
Head of Compliance
Ofgem
James Doig
James Doig
Head of Customer Strategy
Centrica
Stephen Murray
Stephen Murray
Head of Energy Commercial and Partners
Moneysupermarket.com
Barry White
Barry White
UK Customer Transformation Programme Manager Customer & Stakeholder Experience
National Grid
Sue Moore
Sue Moore
Customer Immersion - UK Lead
E.ON
Faye England
Faye England
Customer Experience and Change Manager
Thames Water
Alex Russell-Rutherford
Alex Russell-Rutherford
CX Manager
Wessex Water
Joel Strohmeier
Joel Strohmeier
Digital Transformation Manager
Bristol Energy
Liam Mulholland
Liam Mulholland
Former Director of Customer Services
Northern Ireland Water
Chanice Henry
Chanice Henry
Editor-in-Chief
CX Network
Richard Farrell
Richard Farrell
Chief Technology Officer
MatsSoft
Paul White
Paul White
Director of Customer Engagement
IFS
Matilda Kristofferson
Matilda Kristofferson
Senior Consultant, Data and Technology
Relay42
Nick Emanuel
Nick Emanuel
Solutions Architect, Utilities
Quadient
Mustafa Atik
Mustafa Atik
CCM & CX expert, Utilities and Telecoms
Quadient