How Technology Is Transforming Customer Experience In The Utilities Industry
How Technology is Transforming Customer Experience in the Utilities Industry
Zoisa Walton, Director, Octopus Energy Business Solutions joined CX network to discuss how
technology is transforming utilities companies and customer experience.
of the topics discussed
How technology is transforming CX, compared to 5 –
10 years ago
Which technologies will have the greatest impact on the
utility sector over the coming years
What impact IOT will have on
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