Meet the Speakers

Speakers

Jennifer Borchardt
Jennifer Borchardt
Director of Omnichannel Experience and Strategy
U.S. Bank
Stephanie Shaffer
Stephanie Shaffer
VP/Customer Experience Design, Omnichannel
UMB Bank
Synthia Padala
Synthia Padala
Sr. Product Manager
Macy's
Saki Takeda
Saki Takeda
Director, Product Management
Netflix
Gio Bryden
Gio Bryden
Director, Customer Success
Acquire
Norm Alegria
Norm Alegria
Director of Guest Care
Dufresne Group
Scott Draeger
Scott Draeger
VP of Customer Transformation
Quadient
Andrea Tucker
Andrea Tucker
VP Product Marketing
Quadient
Chris Cummings
Chris Cummings
Director of Product Management
Precisely
Kathrin Bohnert
Kathrin Bohnert
Senior Manager of Customer Experience
LogMeIn
Adam Taylor
Adam Taylor
CEO
VeriCall Solutions
Bobby Stapleton
Bobby Stapleton
Director of Customer Support
Intercom

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