Irence Wee

Head of Partner Ecosystem - Watson Customer Engagement
IBM Asia Pacific

Check out the incredible speaker line-up to see who will be joining Irence.

Conference Day One – Wednesday 24 April 2019

Wednesday, April 24th, 2019

· Putting AI at the centre of your customer experience roadmap

· Acquiring real customer sentiments with text-based analytics and NLP

· Moving beyond transactional to predictive and proactive customer engagement