Customer Experience Strategies to Win Customers in the Indonesian Financial Services

Customer Experience Strategies to Win Customers in the Indonesian Financial Services

Why These Customer Experience Strategies Are Winning Customers

Indonesia’s financial services landscape is in the early phases of digital transformation in comparison to their peers in neighbouring Singapore and Malaysia. However there are those who are successfully implementing customer experience strategies to win their customers. Find out how the following organisations are approaching CX. 

  • Bank BRI
  • Bank Central Asia
  • FWD LIfe
  • DBS


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