CallMiner is a proud provider of customer engagement solutions. With 14 years of industry leadership and over 2 billion hours of conversations mined. CallMiner believes that resolution is the fundamental driver of positive customer experiences. When contact centre agents and others responsible for customer engagement are empowered by insight and... Read More
Communisis specializes in helping Clients connect more effectively with their Customers. We use a range of solutions, technology and people power to create compelling business solutions that drive growth, strip out cost and add innovation to key business processes. We’re helping Clients drive value from outbound communications across all channels... Read More
Content Guru is a multi-award-winning cloud contact centre and customer engagement technology provider, operating across three core regions – Europe, North America and Asia-Pac. Its cloud communications platform, storm®, is identified by leading analysts of one of the world’s premier contact centre solutions, combining unrivalled scalability, fully-blended, omni-channel contact processing... Read More
How well does your planned user experience translate into reality when customers receive written communications from your company? Many BFSI businesses struggle to bring content into dynamic, creative, personalised communications whilst still maintaining brand rigour and compliance. Sound familiar? Then come and talk to Nirva. We understand Customer Communications Management (CCM) is... Read More
Praxidia, is the new global consulting and analytics division of Teleperformance. 40 years of operational experience and best-practice provide a rich source of expertise, that can be shared with our clients. We understand pain-points and assess opportunities available to address them. We host collaborative workshops with key stakeholders, where we... Read More
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