10 - 11 December, 2019 | London, UK
Ross Hunter, Product Direct, Retail Banking at Post Office
Post Office Logo

Ross Hunter


Product Direct, Retail Banking
Post Office

Check out the incredible speaker line-up to see who will be joining Ross.

Download The Latest Agenda

Agenda Day 2

Saturday, May 12th, 2018


9:50 AM Panel Discussion: Putting Your Customer at the Centre of your Digital Transformation

  • How does customer experience drive the digital transformation strategy?
  • What are the biggest challenges with aligning customer experience with the digital transformation strategy?
  • What is the best way to assess digital maturity levels and develop smart digital transformation plans?
  • How can you ensure the organisation evolves to think and act digital in everything they do?
  • How can customers help transform the customer journey?
  • What new and emerging digital technologies are being utilised to engage with customers in new and creative ways?