Agenda Day 1
Thursday, April 12th, 2018
- The end of good enough: Is it technology that disrupt industries, or not?
- The good, the bad and the ugly: Why do we often get CX so horribly wrong and what’s on the horizon?
- Show me the money: What are the financial benefits of getting CX right?
- Exponential growth: how to achieve exponential growth through good CX?