10 - 11 December, 2019 | London, UK
Abhijit Akerkar, Head of Applied Sciences, Business Integration at Lloyds Banking Group
Lloyds Banking Group Logo

Abhijit Akerkar

Head of Applied Sciences, Business Integration
Lloyds Banking Group

Check out the incredible speaker line-up to see who will be joining Abhijit.

Download The Latest Agenda

Agenda Day 2

Saturday, May 12th, 2018

2:00 PM Transforming Customer Experience through AI

  • AI overview: Understanding how AI can transform CX and unlock business  value
  • Educating the business: Building the business case for AI, cultural development and securing buy-in
  • Creating a strong foundation and building AI capability: Enabling impactful customer interactions whilst improving operational efficiency
  • Integrating new technology with old: Overcoming the challenges with working with legacy systems