The Digital Customer Forum: BFSI

4th-5th December 2018 - View the event guide: 

Benefits of attending: 

1. Hear how Legal and General are driving up revenue and achieving exponential growth whilst exceeding customers expectations

2. Discover how Lloyds, United Bank UK, Virgin Money Digital, OP Financial and more are creating a design led culture by putting customers and employees at the core of their strategy

3. Solve unique business problems: Learn how Capital One and Start Up Loans are introducing design thinking into their business which is driving an engaging end-to-end customer journey

4. Improve customer loyalty and retention through experience: Hear how Zurich Spain have increased retention rates by focusing on people and internal process optimisation

5. Turn customer insight into action: Learn how Bank of Ireland are re-engineering processes with the customer in mind


Our 2018 Senior Digital CX Leaders: 


>> For more information please contact enquire@iqpc.co.uk or call +44 (0)207 036 1300

To view the full event guide complete the form below


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