Freshworks provides business solutions that help organizations of all sizes engage with
customers and employees better, ultimately resulting in a better customer experience. Over
100,000 businesses such as Changi Airport, Decathlon, Sony Pictures, FCM Travel Solutions
and Honda use Freshwork's suite of products to provide their end customers with refreshing
With a total of $149 Million raised in over six rounds of funding, Freshworks is backed by some
of the top investment firms in the world – Accel, Tiger Global, CapitalG and Sequoia Capital.
Freshwork’s suite of products include the flagship product Freshdesk, which allows
organizations to engage with customers across multiple channels such as email, facebook,
twitter, phone, forums and chatbots powered chat experience.