enables organisations to develop and implement Voice of the Customer,
Employee Engagement and Market Research programmes that deliver insight and
drive business change. Confirmit’s clients create multi-channel, multi-lingual
feedback and research programmes that engage customers, empower
employees, deliver a compelling respondent experience, and provide high
Return on Investment.
Confirmit’s customer engagement model provides the power to listen to the Voice of the Customer, integrate it with financial, operational and free-form text data to generate powerful insight, and take action that will deliver effective business change and create competitive advantage.