Getting buy-in from your senior management is one of the biggest challenges faced by CX practitioners. This presentation will explore innovative ways to produce tangible results and a clear ROI for your CX efforts, while bridging the gap between silo-ed
Getting top-level support and executive engagement
Breaking down silos to create a holistic CX vision
Transforming your business to get organizational buy-in across operations, marketing, sales, etc
Check out the incredible speaker line-up to see who will be joining Jenni.