2 December 2020 | 2PM – 3PM (Singapore Time)
Board-level accountability for CX is rising, and a strained strategy can result in material loss for the business. Establishing efficient and effective CX foundation is key to not only adding value to your customers, but in driving business continuity. Designed specifically to encourage in-depth discussion, this Virtual Interactive Discussion Group (VIDG) session will allow you to connect with like-minded CX leaders to explore the evolution of cohesive leadership in CX transformation to drive growth and business continuity.
HOW IT WORKS:
This by-invite-only discussion group will have about 10 – 12 CX leaders, led by 1 expert moderator. The intimate setting provides the opportunity for the leaders to engage in in-depth discussions around a particular challenge they are faced with.
HOW TO REGISTER:
This event is exclusive and limited seats are available. Please contact Terence.firstname.lastname@example.org directly for more information
Moderator and Speaker:
Tom Mouhsian, Principal Analyst Serving Customer Experience Professionals, Forrester
Paul Baptist, Senior Director of Solution Consulting, Customer Workflows, ServiceNow
ServiceNow (NYSE: NOW) is the fastest-growing enterprise cloud software company in the world above $1 billion. Founded in 2004 with the goal of making work easier for people, ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500