The biggest impact of AI will undoubtedly be to transform customer service by making it automated, faster, more accessible and hassle-free. This panel discussion aims to help you identify your next investment and prepare a roadmap for success. We will answer questions such as:
·What are you currently investing in with regards to your customer service?
·What is the customer problem you are trying to solve? / What job are you helping your customer to complete?
·Why was that of primary importance to your organisation?
·What does the project need to be successful?
·What are the key investments to look into in 2020?
Check out the incredible speaker line-up to see who will be joining Chanice.
Unsupported Browser Detected
The browser you are using is not supported that will prevent you from accessing certain features of the website. We want you to have the best possible experience. For this you'll need to use a supported browser and upgrade to the latest version.