Ansi is a customer experience evangelist as she has earned her career working in a variety of departments for the leading digital operator, Turkcell (Forbes #1744) in Turkey for almost 15 years. She had several roles in marketing, as well as customer experience. She is a catalyst and change leader with her unconventional ideas and expertise in building digital customer touchpoints, including mobile apps, AI-based processes, chatbots and social media interaction tools, and managing company-wide customer-centricity and employee retention programmes. She is a servant leader to her team. Ansi recently moved to London and established her own start-up, Tinderbox Technologies, to excel customer experience practices in consumer-serving industries.