Past Presentation: Justin Reilly - Becoming AI First

At last year's AI for CX forum, Justin Reilly, Founder of Stealth Co and past Head of Product & Customer Experience Innovation at Verizon shared his presentation: 'Becoming AI First'.

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The inevitability and importance of adopting an AI-centric approach to your CX strategies
An overview of the stages of cognitive maturity to ensure you have a roadmap to build on for 2020 and beyond
The crucial steps in designing and building digital and cognitive businesses in today’s world

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