This panel discussion gathers years of experience in optimising CX through technology, and is your ultimate go-to session for learning what you need to know when it comes to investing in AI and picking your battles smartly. We will attempt to answer the following questions:
· With plenty of solutions available in the market, if you had to choose one thing - where would you place your investment priority?
· What are the greatest opportunities that this investment brings?
· What are the common risks we can predict and avoid?
· How do you make the case of aligning this investment to greater business objectives and secure cross-functional and cross-level support?
Head of Digital Innovation & Applications
Sr. Advisor - Consumer & Retail, Customer Engagement Specialist
VP Sales & Partnerships
CEO & Co-Founder of vision4health