Kaspar Situmorang

Executive Vice President Digital PT Bank Rakyat Indonesia

Conference Day One | 3 March

5:15 PM Leveraging Customer Insights to Personalise Interactions in Microfinancing Landscape

• Embracing hyper personalisation as the new normal
• Having consistent insights-driven personalisation embedded into all channels
• Upscaling frontline customer engagement with newfound understanding to unlock new revenue streams  

Check out the incredible speaker line-up to see who will be joining Kaspar.

Download The Latest Agenda