WHO ATTENDS THE CUSTOMER SHOW?
Organisations are rising to the challenge of delivering seamless, multi-touch customer experience. This involves multiple teams, departments and stakeholders coming together to meet this challenge through a cross-disciplinary approach
The Customer Show brings together over 1,000+ CX professionals, business leaders, change makers and senior practitioners for two days of unparalleled discovery, learning and networking across Australia and NZ.
See what the CX market is saying here:
47% of CX leaders say that their strategic focus for 2022 will be to improve customer experience programs
Focused on business strategy, join the following professionals committed to focused on improving their CX strategies: Chief Customer Officers, GM's/Head of Customer Experience, Strategy & Innovation, Customer Success, Customer Engagement and Customer Solutions
33% of Marketing Leaders say their biggest challenge is poor system integration
Without a full-fledged marketing strategy, customer engagement, loyalty and personalisation will always be a struggle for businesses. Join Chief Marketing Officers, GM's/Heads of Personalisation, Loyalty & Advocacy, Marketing, Digital, CRM & Social Media Leaders
43% of Contact Centre Leaders say that their biggest focus for 2022 will be on channel management
Contact Centres are critical for executing a business broader CX strategy. With more spending power now than ever before, join GMs/Head of Contact Centres, Digital Customer Service, Channel Management, Workforce Manangement & Member Solutions
30% of Customer Analytics Professionals say predicative analysis is where they believe they'll struggle finding the right skillset
Understanding data has never been more important today than ever before. Join Customer Analytics professionals as they source the right solutions to clean, manage and understand their data. Key job titles here include: Chief Data Officers, GMs/Heads of Customer Analytics, Customer Data, Insights, Data Scientists, Research & Strategy
Conference Rooms at The Customer Show
Participate in 3 closed-door conference rooms as we discuss with key business leaders and decision makers the strategic priorities of their future Customer Programs.
Exhibition Floor Theatres at The Customer Show
Participate in any of our 5 exhibition floor theatres as we talk through the execution of our Customer Strategies and the key priorities for businesses today!
