Tina Morrell

GM Customer Strategy & Experience NRMA

Agenda Day 1

Tuesday, January 1st, 2019

11:15 AM Enterprise Wide CX Transformation: Creating a Joint Brand Voice to Become the Thread that Unifies Every Department

This session will delve into the key strategies you need to ensure every department within your organisation is adhering to brand voice and working collaboratively to achieve enterprise-wide CX. Gaining executive buy-in is the first step, but isn’t the last!

Check out the incredible speaker line-up to see who will be joining Tina.

Download The Latest Agenda