Name: Customer Show 2021
Start: 2022-05-04
End: 2022-05-05

The Customer Show 2020 - Event Postponement

In light of the recent developments surrounding COVID-19, please be advised that the Customer Show 2020 has been postponed to the 10th-12th November 2020. We have been working around the clock to ensure that the health and safety of our speakers, sponsor and delegates is maintained to the highest degree. We will continue to share updates regarding C-19 on our UPDATES page, so check back for more information.

Should you have any further questions, please reach out to us at enquiries@iqpc.com.au

EVENT UPDATES

1000+

Attendees

160+

Speakers

80+

Exhibitors

60

Expo Talks

1

Mega Show

Australia’s Biggest Gathering Across The Entire Customer Experience Ecosystem

For most companies in Australia, the internal organisational structure has undergone significant change over the last few years in a response to the on-demand culture customers have come to expect.

We've seen a board-level commitment with the appointment of Chief Customer Officers stepping up to the plate. There's also been a host of new departments crop up as companies expand into more digital and data-driven experiences. Plus a significant shift in the way traditional teams such as the contact centre have operated in the past.

With a vast and complex customer experience model, there's a real risk of losing control - and we all know that it just takes one breakdown in the customer journey to result in a lost customer altogether.

So, how do you put the building blocks in place to ensure you're entire organisation is on the same page

when it comes to customer experience success?

Join over 1000 of your peers at The Customer Show

to find all the solutions you need!

Register your interest

Thanks to Our Premium Sponsors!

Why Sponsor

sponsorship Oportunities Brochure

All Sponsors

Our Advisory Board

Victoria Muir

Head of Digital and CX

AIA

Troy Barnes

Chief Customer Officer

Yum!

Adam Geneave

Chief Customer Officer

Air Asia

Lawrence Mitchell

CCO

Sumo Salad

Steven Bailey

Chief Customer Officer

My Budget

Vanessa Brennan

Chief Brand and Customer Officer

Michael Hill

View All Advisory Board

3 Cutting Edge Conferences

Unleashing the biggest future disruptors in CX strategy and game-changing initiatives that will win the customer!

Audience Profile: Chief Customer Officers and senior CX leaders shaping Customer Experience strategies and future frameworks

Take Me There

Uncovering how human-centred design is revolutionising product, service and process design

Audience Profile: Senior leaders in Design, UX, Digital & Customer Experience

Take me there

Looking to the future evolution of contact centre strategy, operations and disruptive innovation

Audience Profile: Senior leaders in Contact Centre management

Take me there

What Our Customers Have to Say

“I'm attending The Customer Show because it will teach me how to use the right tools to advance our contact centres, while also maintaining a clear brand strategy across all functions.”

“REALLY VALUABLE way to network with fellow leaders, to uncover and discover problems and share solutions.”

“The people that you meet, and the facilitation of such great discussion and dialogue is EXTREMELY POWERFUL.”

“Great experience overall. Really good opportunity to network, share and learn different practices in customer experience.”

“GREAT EVENT to meet companies that you're trying to get in contact with; senior leaders that you would not otherwise get the opportunity to meet face to face.”

The Customer Show 2020 - Event Postponement

Australia’s Biggest Gathering Across The Entire Customer Experience Ecosystem

Thanks to Our Premium Sponsors!

Our Advisory Board

3 Cutting Edge Conferences

What Our Customers Have to Say

In Partnership With :