The No. 1  Customer Experience Event in Australia & NZ 

18-20 May 2021, Sydney

Premium Digital Experience

If you had registered as a delegate for the main physical event you should have received an email from us with all the info about your premium digital experience at The Customer Experience Management in a special Virtual Summit Guide.

Your Premium Digital pass will give you exclusive access to:

  • The full agenda of 24 sessions in the form of cutting edge case studies, live debates and interactive discussion groups Insights from over 13 speakers!
  • Premium networking during interactive break-out discussions
  • Pre-event workshops on the most critical topics for CX 
  • Access to all session recordings to view on-demand post event
  • Plus some special upgrades!

Your key dates for the premium tracks and activities are:

  • Pre-event Workshops: 20 September
  • Main Event Agenda - Essential & Premium: 21 - 22 September

We will be sending you all the key access links in the run up to the event.

If you didn’t receive the email drop us a note here and we’ll get back to you! We look forward to seeing you (virtually!)

Not a delegate and want to register for the premium access? Get in touch with us at to receive the agenda and registeration form. 

Izaac Chong
Conference Director
Customer Experience Management 2020