The No. 1  Customer Experience Event in Australia & NZ - is going virtual!

Essential Free-to Attend Tracks: 21-22 September 2020
Premium Main Event Tracks: 21-22 September 2020
Premium Workshop Day 20 September 2020

CX Speaker Playbook: Customer Experience across Australia

CX Speaker Playbook: Customer Experience across Australia

It wasn’t too long ago when every business claimed that the key to winning customers was in the quality of the product or service they deliver. But, things have changed. Now, an even more important success factor has appeared. Providing the best customer experience. Ahead of the Customer Experience Management Summit 2020 we take a look at the strategies four organisations, from a cross section of Australian industries, are harnessing to optimise the customer experience, transform their business, and delight customers. Read on for exclusive insights from BFSI, Retail, Travel & Hospitality and Government.

It wasn’t too long ago when every business claimed that the key to winning customers was in the quality of the product or service they deliver. But, things have changed. Now, an even more important success factor has appeared. Providing the best customer experience. Ahead of the Customer Experience Management Summit 2020 we take a look at the strategies four organisations, from a cross section of Australian industries, are harnessing to optimise the customer experience, transform their business, and delight customers. Read on for exclusive insights from BFSI, Retail, Travel & Hospitality and Government.


Please note: That all fields marked with an asterisk (*) are required.