How Customer Insights and Employee Feedback have made LUSH Innovative CX Retailer of the Year

How Customer Insights and Employee Feedback have made LUSH Innovative CX Retailer of the Year

Ahead of the Customer Experience Management Summit 2019 we chat to Emma Brady, Customer Experience Manager at Cosmetic company, LUSH. Emma shares how LUSH has created superior customer experiences through a focus on shared passions and engaged employees.  


Please note: That all fields marked with an asterisk (*) are required.