28 - 30 January, 2020
London, UK

Sebastien Bariou

Head of Digital Center of Excellence

Conference Day Two

Tuesday, June 1st, 2021

11:15 Meeting consumer digital demands: See me, Feel me/Listening to you

Every operator today is aiming to move to digital-first experiences, where interactions are driven to unassisted channels as the first point of contact for commerce, care and consumption of services. But is that the only investment needed to truly go digital?

Join us as we explore strategies to attract consumers, keep them happy and enable an ever-expanding relationship with them.

Check out the incredible speaker line-up to see who will be joining Sebastien.

Download The Latest Agenda