28 - 30 January, 2020
Novotel London West, London, United Kingdom
Rahul Chauhan, UK & Nordic Business Head at Dimelo, a RingCentral Company
Dimelo, a RingCentral Company Logo

Rahul Chauhan


UK & Nordic Business Head
Dimelo, a RingCentral Company

Check out the incredible speaker line-up to see who will be joining Rahul.

Download The Latest Agenda

Conference Day Two

Tuesday, June 1st, 2021


11:15 Keys to a true omni-digital customer care

In this discussion, you will get a chance to address all things necessary for seamless omni-channel customer care:
  • Understanding consumers new digital expectations
  • Changing the technological silos organization
  • Reducing enriched data extraction difficulty
  • Facilitating customer identification
  • Connecting the various tools of customer care environment