27-29 January
Novotel London West, London, United Kingdom
Mustafa Ergen, Chief Technology Adviser at Turk Telekom
Turk Telekom Logo

Mustafa Ergen


Chief Technology Adviser
Turk Telekom

Check out the incredible speaker line-up to see who will be joining Mustafa.

Download The Latest Agenda

Conference Day One

Tuesday, January 28th, 2020


17:35 MANAGING YOUR DATA GOLD: HOW TO CAPTURE, PROCESS, AND ANALYSE YOUR CUSTOMERS' DATA

·        With automation heavily increasing the amount of more complex customer data, how can telcos maximise the potential of this data?
·        How important is a company's data strategy in relation to its CX strategy?
·        What issues are operators facing in regards to customer data regulations?