

Mila Milenković
Head of Digital Innovation & Applications
Telekom Srbja
Check out the incredible speaker line-up to see who will be joining Mila.
Download The Latest AgendaConference Day Two
Sunday, May 1st, 2022
9:45 OVERCOMING INTERNAL CULTURAL AND PROCESS CHALLENGES TO SUCCEED IN A DIGITAL TRANSITION
When attempting that all important digital transformation, what inhibitors exist - across various business functions - to achieve success, and what can be done to overcome these? Other questions that will be explored include:
· How to manage the cultural changes? Are different types of CX employee needed?
· While it may be chaotic in the beginning, how can this be maintained and how do you manage a full organization in chaos mode
· What are the key levers to drive success in a digital transformation?