Conference Day Two
Sunday, May 1st, 2022
In this session you'll learn why investing in the learning experience is an investment directly in your customer's experience which can lead to explosive customer satisfaction and growth.
· Even the best design is subject to fail without a key element that many businesses don't invest in appropriately - people!
· Now more than ever, it's your sales and/or service Frontline who has your brand in their hands.
· With proper investment you will see enhanced execution of your envisioned customer experience along with having more satisfied employees who stay longer. It's truly a win win!