27-29 January
Novotel London West, London, United Kingdom
Fabian Metz, Head of Business Development at solvatio
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Fabian Metz


Head of Business Development
solvatio

Check out the incredible speaker line-up to see who will be joining Fabian.

Download The Latest Agenda

Conference Day Two

Wednesday, January 29th, 2020


12:00 WHY CX IS THE FUTURE OF TELCO

  • The 5 main categories of CX and why
  • Networks vs. CX – what the customer really wants
  • CX leverage: the laws of emotion