Conference Day One
Friday, April 1st, 2022
REINVENTING THE TELCO: HOW TO MOVE BEYOND VOICE AND DATA SERVICES
While telcos must first look at digitizing the core business, it is becoming equally as important to explore new business models and revenue streams beyond voice and data services.
So how can telcos reinvent what they do, and what implications does this have for the customer? Durdana Achakzai will discuss how to understand your customers’ pain points to incrementally refine the telco proposition, and deliver this to the customer in a human centric way.