27-29 January
Novotel London West, London, United Kingdom
Durdana Achakzai, Group Director of Digital at Vodafone
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Durdana Achakzai


Group Director of Digital
Vodafone

Check out the incredible speaker line-up to see who will be joining Durdana.

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Conference Day One

Friday, April 1st, 2022


14:30 REINVENTING THE TELCO: HOW TO MOVE BEYOND VOICE AND DATA SERVICES

REINVENTING THE TELCO: HOW TO MOVE BEYOND VOICE AND DATA SERVICES
While telcos must first look at digitizing the core business, it is becoming equally as important to explore new business models and revenue streams beyond voice and data services. 
So how can telcos reinvent what they do, and what implications does this have for the customer? Durdana Achakzai will discuss how to understand your customers’ pain points to incrementally refine the telco proposition, and deliver this to the customer in a human centric way.