19 - 20 November, 2019
Shanghai, China
Stephen Joseph, General Manager Greater China at Accor Plus
Accor Plus Logo

Stephen Joseph

General Manager Greater China
Accor Plus

Agenda Day 1

Tuesday, November 20th, 2018

11:15 AM Personalising Customer Interactions with Enhanced Segmentation 专题讨论:通过强化的市场细分,个性化客户交互

·         Understanding customer attributes and integrating data across channels for accurate analysis
·         Implementing behavioural segmentation to improve ongoing brand and customer experience
·         Driving revenue potential and customer success with personalised experiences

Check out the incredible speaker line-up to see who will be joining Stephen.

Download The Latest Agenda