19 - 20 November, 2019
Shanghai, China
Shaun Ching | 郑玉珊, Director, Customer Experience, Retail, Online Banking Centre  客戶体验总监,交行线上金融中心 at Bank of Communications | 交通銀行

Shaun Ching | 郑玉珊


Director, Customer Experience, Retail, Online Banking Centre 客戶体验总监,交行线上金融中心
Bank of Communications | 交通銀行

Check out the incredible speaker line-up to see who will be joining Shaun.

Download The Latest Agenda

Agenda Day 1 峰会第一天

Monday, November 19th, 2018


11:15 AM Designing User Experience in The Age Of Customer Centricity

·         How to build customer experience framework for mobile application
·         Designing user experience in the age of customer centricity
·         Driving seamless customer interaction across online and offline platforms