19 - 20 November, 2019
Shanghai, China
Gerrit Silla, Head of CRM 客户关系管理负责人 at SAIC Volkswagen 上汽大众
SAIC Volkswagen 上汽大众 Logo

Gerrit Silla


Head of CRM 客户关系管理负责人
SAIC Volkswagen 上汽大众

Agenda Day 2

Wednesday, November 21st, 2018


12:15 PM PANEL: Investing in Customer Experience to Enhance Brand Loyalty 投资客户体验,提高品牌忠诚度

·         Reinventing customer experience for improved brand loyalty
·         Making the transition from product to customer-centric to win customer loyalty in a digital age
·         Embracing customer advocacy for experience design and sustainable business growth

Check out the incredible speaker line-up to see who will be joining Gerrit.

Download The Latest Agenda