19 - 20 November, 2019
Shanghai, China
Dong Li |李东, Chief Data Officer, P&C | 阳光财产保险公司首席数据官 at Sunshine Insurance Group | 阳光财产保险公司
Sunshine Insurance Group | 阳光财产保险公司 Logo

Dong Li |李东


Chief Data Officer, P&C | 阳光财产保险公司首席数据官
Sunshine Insurance Group | 阳光财产保险公司

Check out the incredible speaker line-up to see who will be joining Dong.

Download The Latest Agenda

Agenda Day 2 峰会第二天v

Wednesday, November 20th, 2019


12:15 PM Applying Artificial Intelligence in Customer Lifecycle Management 在客户生命周期管理中运用人工智能

·         Making use of big data and AI to maximise customer lifetime value
·         Detailing how organisations can operationalise and deliver a game-changing customer experience with AI
·         Further leveraging AI to transform and digitise business operations and overall service delivery

<利用大数据和人工智能尽量实现客户终生价值最大化
<详述组织如何才能利用人工智能实施和交付颠覆性的客户体验
<进一步充分利用人工智能,推动下一轮以客户为中心的数字化转型浪潮